Behavioral Health Quality Assurance Manager – Ventura

ents may also be eligible for bilingual incentive depending upon operational needs and certification skills.
– Annual Leave – 208 hours per year, increasing to 288 hours after 5 years of service.
– Annual Leave Redemption – The ability to “cash in” or redeem up to 100 hours of Annual Leave per year after using 80 hours in the preceding twelve months.
– Deferred Compensation – Eligible to participate in the County’s 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on your 401(k) contributions. Following five (5) years of continuous County service, an additional 2% non-elective contribution will be made to the 401(k) plan.
– Health Plans – Full time employees are afforded a flexible credit allowance for purchasing medical, dental, and/or vision insurance from a group of authorized plans: Tier one for employee only is $502 per biweekly pay period, tier two for employee plus one is $730 per biweekly pay period and tier three for employee plus family is $905 per biweekly pay period.
– Flexible Spending Accounts – Choice of participation in the Flexible Spending Accounts which increase spending power through reimbursement of pre-tax dollars for IRS approved dependent care and health care expenses.
– Pension Plan – Both the County and employees contribute to the County’s Retirement Plan and to Social Security. If eligible, reciprocity may be established with other public retirement systems, such as PERS.
– Holidays – 12 paid days per year which includes a scheduled floating holiday.

THE DEPARTMENT:

The Ventura County Behavioral Health Department (VCBH) provides mental health and substance use treatment services. VCBH plays an important role as an integrated component of the Ventura County Health Care Agency available 24 hours a day, 7 days a week providing support for individuals and families who are in crisis; people considering suicide; or those struggling with mental illness, substance use, or both.

THE POSITION:

Under general direction of the Senior Manager of Quality, the Behavioral Health Quality Assurance Manager is responsible for operations of various areas of focus to ensure the efficacy of the overall program services, attaining the utmost standards in customer satisfaction, and maintaining all State required quality and legal mandates. 

The Quality Assurance (QA) unit ensures accurate and appropriate clinical documentation, implements regulatory changes from both the state and federal governing entities, and resolves, tracks, and monitors grievances, appeals and Notices of Actions. This position continually collaborates with Utilization Review staff regarding chart/documentation reviews and to support providers with clinical best practices.

This individual will assist with all QA activities including audits, implementation of ongoing Federal and State laws and regulations, peer reviews, process improvement projects, and documentation training. Additionally, this position will participate in site certification and provider credentialing.

APPROXIMATE SALARIES ANNUAL SALARIES

Behavioral Health Manager I: $100,736.96 to $141,031.76
Behavioral Health Manager II: $105,682.23 to $147,969.63

CLOSING DATE: 

Continuous

First review of applications anticipated to begin on May 7, 2024.

EDUCATION, TRAINING, and EXPERIENCE:

Some (I) to considerable (II) supervision, program operation or management experience, or technical related experience which has led to the acquisition of the required knowledge, skills, and abilities. 

The required knowledge, skills, and abilities may also be obtained by:

Any combination of education, training, and experience equivalent to a Bachelor’s degree from an accredited college or university in mental health, public administration, business administration, or related field;
AND two (2) years at the I level to four (4) years at the II level of supervision or management experience in a behavioral health care environment or department.

NECESSARY SPECIAL REQUIREMENTS:

– Must possess and maintain a valid California driver license
– Intermediate skill with Microsoft Word, Excel, PowerPoint, SharePoint, Outlook
– Beginning skill with Adobe Acrobat for form development

Experience with:

– Grievances, appeals, and Notices of Actions
– Behavioral health clinical policies and procedures
– Utilization review practices and regulations
– Staff supervision and personnel practices including performance management

NOTE: The ability to communicate effectively in writing must be demonstrated in the completion of the employment application and supplemental questionnaire.

DESIRED:

– Any of the following:
– Licensed Professional Clinical Counselors (LPCC)
– Licensed Marriage Family Therapist (LMFT)
– Licensed Clinical Social Worker (LCSW)
– Psychologist, Registered with the Board of Behavioral Science/Board of Psychology.

HOW TO APPLY:

To apply on-line, please refer to our web site at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

NOTE TO APPLICANTS:

It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

NOTE: 

The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence.

EQUAL EMPLOYMENT OPPORTUNITY:

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. 

CONTACT INFORMATION:

For further information about this recruitment, please contact Katie Reynolds by e-mail at katie.reynolds@ventura.org or by telephone at (805) 654-2629.

Apply now